Last Updated: January 2026

55hi Terms & Conditions – User Agreement

Please read these Terms & Conditions carefully before using the 55hi platform. By registering and using the platform, you agree to be bound by these terms.

1. General Terms & Eligibility

By using the 55hi website and related services, you agree to these Terms & Conditions, the Privacy Policy, the Responsible Gaming Policy, and all other applicable rules. This agreement forms a legally binding contract between you and 55hi. If you do not agree with any of these terms, please do not use the platform.

55hi is a licensed and regulated online gaming and Sports Betting platform, operated solely for entertainment purposes. Users are encouraged to play responsibly. 55hi reserves the right to update or amend these Terms at any time, with changes taking effect upon publication on the website.

1.1 Definitions

  • Platform: The 55hi website, mobile app, and all associated services.
  • User / Player: Any individual registered on 55hi and using its services.
  • Account: Your personal user profile, secured with login credentials.
  • Bet / Wager: Bets placed on sports events or casino games.
  • Funds: Funds deposited into or won through your account.

1.2 Acceptance of Agreement

By submitting the registration form, logging in, or using any 55hi service, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. You further confirm that you are at least 18 years of age and that online gaming is legal in your country or region. 55hi reserves the right to verify your age, and any false information provided may result in your account being suspended or closed.

2. Account Registration & Eligibility

A valid account is required to play on 55hi. Each individual may only register one account. Creating multiple accounts is strictly prohibited — if detected, all associated accounts will be closed and balances may be forfeited.

2.1 Eligibility Requirements

  • You must be 18 years of age or older.
  • You are not a resident of any country where online gaming is prohibited.
  • You have not been previously banned or self-excluded from 55hi.
  • You must provide accurate and complete personal information.
  • You must play in your own name and with your own funds, not on behalf of anyone else.

2.2 Account Verification (KYC)

55hi may conduct a Know Your Customer (KYC) process as required by law. Before making a withdrawal, or after reaching a certain transaction threshold, you may be asked to verify your identity, proof of address, and ownership of your payment method. Accepted documents include a passport, national ID card, driving licence, and utility bills. Withdrawals may be placed on hold until verification is complete. 55hi stores your documents securely and uses them in accordance with our Privacy Policy.

2.3 Account Security

You are responsible for keeping your login credentials secure. Do not share your password, and report any suspicious activity to 55hi support immediately. 55hi is not liable for any losses resulting from unauthorized access caused by your own negligence. Enabling two-factor authentication is strongly recommended.

One Person, One Account

Each user may hold only one account on 55hi. Duplicate accounts will be suspended upon detection.

Mandatory KYC

Identity verification is required before large withdrawals. Submitting the correct documents helps speed up the process.

Account Security

Use a strong password and keep 2FA enabled. Never share your credentials with anyone.

3. Deposit & Withdrawal Policy

55hi supports a range of payment methods to make deposits and withdrawals easy for players in Bangladesh. All transactions are protected with secure encryption.

3.1 Deposits

  • Minimum deposit generally starts from ৳200 and may vary by payment method.
  • Deposits are credited instantly or within a few minutes.
  • Only use payment methods registered in your own name.
  • Deposits from third-party accounts are not accepted and may be returned.
  • 55hi does not charge any additional fees on deposits; however, fees may be applied by your payment provider.

3.2 Withdrawals

  • Minimum withdrawal is generally ৳500, and daily/weekly maximum limits apply.
  • Withdrawal requests are aimed to be processed within 24 hours, provided KYC verification is complete.
  • Withdrawals should be made to the same method used for the original deposit, where possible.
  • Withdrawals may be cancelled if bonus wagering requirements have not been met.
  • If suspicious activity is detected, 55hi may place a hold on withdrawals pending additional verification.
Transaction Type Minimum Processing Time Note
Deposit (Mobile Banking) ৳200 Instant BKash, Nagad, Rocket
Deposit (Bank) ৳500 1–24 Hours Bank Transfer
Withdrawal ৳500 Within 24 hours KYC must be completed
VIP Withdrawal ৳500 Priority Processing Higher limits apply

3.3 Currency & Conversion

55hi primarily operates in BDT (Bangladeshi Taka). Transactions in other currencies may be subject to prevailing exchange rates and potential conversion fees. Account balances are displayed in BDT, and all bets and payouts are settled in the same currency.

4. Betting & Gaming Rules

55hi offers both Sports Betting and casino gaming. Each product has its own rules, outlined generally below.

4.1 Sports Betting

  • All bets must be placed before the event starts or within the live betting window.
  • Bets generally cannot be cancelled or changed once confirmed, except in cases of incorrect odds.
  • Results are sourced from official channels. In the event of a disputed result, 55hi's decision will be final.
  • If a match is postponed or cancelled, the affected bet may be voided and the stake returned.
  • In accumulator bets, all selections must win — otherwise the entire bet is lost.
  • Maximum payout limits apply and are shown on the bet slip.

4.2 Casino & Live Games

  • Each game has its own rules and RTP, which can be found in the game info.
  • If you lose connection during a live dealer game, the round will continue and the result will stand.
  • 55hi reserves the right to void bets in the event of a technical error or malfunction.
  • Gaming software is sourced from third-party providers, and their terms also apply.

4.3 Bet Settlement

Winning bets are generally settled automatically once the event concludes, with winnings credited to your account. Settlements may be revised in the case of delayed results or official amendments. 55hi reserves the right to correct any settlement errors and make the necessary account adjustments.

Important Note

If incorrect odds or an obvious error is identified, 55hi reserves the right to void the bet or re-settle it at the corrected odds. Placing unusual bets by exploiting system errors may result in your account being placed under investigation.

5. Bonus & Promotion Terms

55hi regularly offers bonuses and promotions. Each offer may have its own specific terms, detailed on the promotions page. The general rules below apply to all bonuses unless stated otherwise.

5.1 General Bonus Rules

  • Bonuses are available to eligible accounts only and may be claimed once unless stated otherwise.
  • Bonus funds cannot be withdrawn until the wagering or playthrough requirements have been met.
  • If bonus abuse, multi-accounting, or bonus hunting is detected, the bonus and any associated winnings will be forfeited.
  • 55hi reserves the right to modify, suspend, or cancel any bonus at any time.
  • Some games may contribute less toward bonus wagering requirements or may be excluded entirely.

5.2 Wagering Requirements

Most bonuses require a specific wagering multiplier, such as 20x or 30x, meaning you must bet that multiple of the bonus amount before withdrawing. For example, a ৳1,000 bonus at 20x requires ৳20,000 in total turnover. Wagering rules may differ between Sports and Casino bonuses — refer to the promotion terms for details on which markets or games contribute.

Tips for Using Bonuses

Read the Terms & Conditions carefully before activating any bonus. You can track your wagering progress in the 55hi account section. Once requirements are met, funds will be moved to your withdrawable balance. If you have any questions, contact our support team.

6. Prohibited Activities & Fraud Prevention

55hi is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and may result in account closure, forfeiture of funds, and legal action.

  • Creating multiple accounts or using another person's account
  • Placing bets using artificial intelligence, bots, or automated software
  • Match fixing, use of insider information, or gaining an unfair advantage through collusion
  • Money laundering or use of illegal funds
  • Bonus Abuse, Chip Dumping, or Circulation Schemes
  • Exploiting platform vulnerabilities or bugs
  • Abusive language, harassment, or misconduct toward support staff
  • Helping a minor create an account

55hi reserves the right to investigate suspicious activity and, where necessary, cooperate with law enforcement authorities. Any winnings found to be linked to fraudulent activity will be voided.

7. Responsible Gaming Policy

55hi believes gaming should be a source of entertainment, not a source of problems. We encourage players to game responsibly and provide the tools to help them do so.

7.1 Available Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a loss limit and stop playing once you reach it.
  • Session Timer: Set a time limit for your gaming sessions.
  • Reality Check: Get a reminder after a set period of time.
  • Time-Out: Take a short break.
  • Self-Exclusion: Close your account for an extended period or permanently.

These tools can be activated via Account Settings or with the help of 55hi support. Once self-exclusion is enabled, your account cannot be reopened before the specified period ends. Visit the Responsible Gaming page to learn more.

Our Responsible Gaming Commitment

55hi serves players aged 18 and above only, and takes active measures to prevent problem gambling. Know your limits — and reach out for help if you need it.

Fairness & Transparency

All games are conducted fairly with transparent odds. 55hi never manipulates outcomes and is subject to regular audits.

8. Intellectual Property & Content

The 55hi website, logo, designs, text, graphics, software, and all other content are the intellectual property of 55hi or its licensors. You may access the platform for personal, non-commercial use only. Copying, modifying, distributing, or commercially using any content without permission is not permitted.

Game software and third-party content are protected under the copyrights of their respective providers. Unauthorized access, reverse engineering, or copying is strictly prohibited and may result in legal action.

9. Limitation of Liability

The 55hi platform is provided on an "as is" basis. We strive for maximum uptime and accuracy but, to the extent permitted by law, are not liable for the following:

  • Technical issues, server downtime, or internet connection disruptions
  • Errors by third-party payment providers or game providers
  • Issues caused by the user's device, software, or network
  • Force majeure events such as natural disasters, war, or government restrictions
  • Indirect, incidental, or consequential losses

In all cases, 55hi's total liability shall be limited to the amount held in your account at the time of the relevant dispute. In certain jurisdictions where liability cannot be limited, applicable local law will govern.

10. Changes to Terms & Termination

10.1 Updates to Terms & Conditions

55hi may update these Terms & Conditions at any time. Significant changes will be published on the website, and users may be notified by email or in-app notification where appropriate. Continued use of the platform after any changes constitutes your acceptance of the updated Terms. We recommend checking this page regularly.

10.2 Account Termination

You may request account closure at any time through 55hi support. Any remaining balance may be withdrawn once pending verifications and wagering requirements are fulfilled. 55hi may suspend or close an account for the following reasons:

  • Breach of These Terms
  • Fraud or Suspicious Activity
  • Failure to provide KYC documents
  • Extended period of account inactivity
  • Legal or regulatory requirements

10.3 Applicable Law

These Terms are governed by the laws of the applicable gaming jurisdiction. Any dispute will first be addressed through amicable negotiation. If unresolved, it will be referred to the relevant court or arbitration body for settlement.

10.4 Contact

For any questions about these Terms & Conditions, contact 55hi customer support. Email: [email protected]. Live chat is available 24/7. We aim to respond as promptly as possible.

Key Highlights at a Glance

18+ Only

Minors are strictly prohibited from opening an account or playing on 55hi. Age verification may be required.

One Account Policy

One account per person. If multiple accounts are detected, all will be closed and funds will be at risk.

KYC Required

Complete identity verification before making a withdrawal. Providing the correct documents will speed up the process.

Bonus Terms

Wagering requirements vary by bonus. Please read the terms before activating any offer.

Frequently Asked Questions

All active promotions, bonuses, and special offers on 55hi can be found in the Promotions or Offers section after logging in. Banners and highlighted offers are also visible on the homepage. In the mobile app, tap the notification bell icon to stay updated on new promotions. 55hi typically rolls out new promotions on a weekly basis and runs special campaigns during major sports events such as the World Cup or IPL. Some offers are time-limited, so it's worth checking in regularly. Each promotion includes a terms link detailing the wagering requirements, eligible games, and validity period. If you have an active email subscription, new offers will also land directly in your inbox. For more information about any specific promotion, reach out via live chat and our support team will walk you through the details.

With the 55hi Refer-a-Friend program, you can earn bonuses by inviting friends to join. Start by grabbing your referral code or invite link from the Profile or Promotions section of your account, then share it with a friend. Once they register on 55hi using that code and complete their first qualifying deposit, both of you will receive a referral reward. Reward amounts may vary depending on the active campaign and are typically issued as bonus credits or free bets. Note that the referred person must be a genuine new user and may need to meet KYC requirements. Referring fake accounts or a second account of your own is prohibited — any such rewards will be voided if detected. Referral bonuses may also carry wagering conditions, which are outlined in the program terms. You can track how many friends you've referred and how much you've earned through your account dashboard. For full terms and current offers, visit the 55hi Promotions page or contact support.

Play safely on 55hi by following our Terms & Conditions.

Knowing the rules is good for everyone. Register today and play responsibly.

Register Now Log In

Have a question?

For any questions about these Terms & Conditions, contact the 55hi support team at [email protected] or use live chat. We're available 24/7 to help.

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